✦  Legal

Terms & Conditions

Everything you need to know about how we operate, how we use cookies, and how images are used across our website.

Last updated: April 2026
Contents
01

Acceptance of Terms

By accessing or using the website at www.theressolute.agency (the "Site"), or by engaging The ResSolut Agency for any of its services, you agree to be bound by these Terms and Conditions in full. If you do not accept these terms, please do not use this Site or engage our services.

These Terms and Conditions apply to all visitors, users, and others who access or use the Site. We reserve the right to update these terms at any time. Continued use of the Site following any changes constitutes your acceptance of the revised terms. The date of the most recent revision is displayed at the top of this page.

These terms apply to individual visitors and business clients alike. If you are engaging us on behalf of a company, you warrant that you have the authority to bind that company to these terms.
02

Services & Scope of Work

The ResSolut Agency provides AI consulting, project management support, and business problem-solving services to UK businesses. The specific scope, deliverables, timelines, and fees for any engagement will be agreed in writing between The ResSolut Agency and the client prior to commencement of work.

Engagement

All engagements are subject to a separate written agreement or statement of work. Nothing on this website constitutes an offer capable of acceptance to form a binding contract. Pricing indicated on the Site is indicative only and may vary based on the specific requirements of each client.

Use of AI Tools

Our work may involve the use of third-party AI tools including but not limited to ChatGPT (OpenAI), NotebookLM (Google), Perplexity, and Claude (Anthropic). By engaging our services, you acknowledge that outputs produced using these tools may be subject to the terms and conditions of those third-party providers. We will always exercise professional judgement and quality control over any AI-assisted work delivered to clients.

Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required to carry out the agreed work. The ResSolut Agency accepts no liability for delays or poor outcomes resulting from incomplete or inaccurate information supplied by the client.

03

Intellectual Property

All content on this Site — including text, graphics, logos, icons, images, and software — is the property of The ResSolut Agency or its content suppliers and is protected by United Kingdom and international copyright laws.

Website Content

You may view, download, and print pages from the Site for your own personal, non-commercial use, subject to the restrictions set out in these terms. You must not reproduce, duplicate, copy, sell, resell, or otherwise exploit any material from the Site for commercial purposes without our prior written consent.

Deliverables

Upon full payment of all agreed fees, intellectual property rights in deliverables created specifically for a client as part of a paid engagement shall transfer to that client, unless otherwise agreed in writing. Any pre-existing materials, frameworks, templates, or methodologies used or incorporated into client deliverables remain the sole property of The ResSolut Agency.

Feedback & Testimonials

Where a client provides a testimonial or case study contribution, The ResSolut Agency may use this material in its marketing across all channels, including this website, unless the client explicitly requests otherwise in writing.

04

Image Usage & Attribution

This website uses photography from a variety of sources. We are committed to using images lawfully and in accordance with the licences under which they are provided.

Unsplash Photography

A number of photographs used across this website are sourced from Unsplash and are used under the Unsplash Licence. Unsplash grants an irrevocable, nonexclusive, worldwide copyright licence to download, copy, modify, distribute, perform, and use photographs from Unsplash for free, including for commercial purposes, without permission from or attributing the photographer or Unsplash. Whilst attribution is not required under the licence, we gratefully acknowledge the photographers whose work appears on our site.

Proprietary & Commissioned Images

Some images, graphics, logos, and visual assets on this Site are original works owned by or exclusively licensed to The ResSolut Agency. These include our logo, brand icons, and any commissioned photography or illustration. These images may not be reproduced, downloaded, or used without our prior written consent.

Fair Use & Third-Party Marks

Where logos or brand marks of third-party software providers (such as ChatGPT, NotebookLM, or Perplexity) appear on this Site, they are used for informational and descriptive purposes only. All such marks remain the property of their respective owners.

If you believe any image on this Site has been used in error or infringes your rights, please contact us immediately at hello@theressolute.agency and we will address the matter promptly.
05

Cookie Policy

Our Site uses cookies to distinguish you from other users and to improve your experience. By continuing to browse the Site, you agree to our use of cookies as described in this policy.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions. Cookies do not give us access to your device or any information beyond what you have chosen to share with us.

Cookies we use

Managing cookies

You can control and manage cookies in your browser settings. Please note that removing or blocking certain cookies may affect your experience of the Site. Most browsers allow you to refuse cookies, delete existing cookies, or be alerted when a new cookie is placed. Refer to your browser's help documentation for instructions.

For more information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

Third-party cookies

Some pages on our Site may include content from or links to third-party services such as Google Fonts, which may set their own cookies. We have no control over these cookies and suggest you check the relevant third-party websites for more information about their cookie practices.

06

Privacy & Data

The ResSolut Agency takes the privacy of its clients and website visitors seriously. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

When you contact us via this Site or engage our services, we may collect personal information including your name, email address, phone number, company name, and any details you voluntarily provide in your enquiry. We use this information solely to respond to your enquiry and, where you have given consent, to send you relevant updates about our services.

How we use your data

We will never sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with trusted service providers who assist us in operating our business (such as email platforms), under strict confidentiality agreements. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Your rights

Under UK GDPR, you have the right to access, correct, or erase your personal data; to restrict or object to its processing; and to data portability. To exercise any of these rights, please contact us at hello@theressolute.agency. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

07

Limitation of Liability

The content on this Site is provided for general information purposes only. Whilst we make every effort to keep the information accurate and up to date, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, or suitability of the information, products, or services featured on the Site.

To the fullest extent permitted by law, The ResSolut Agency shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of, or reliance on, the content of this Site or our services. This limitation applies whether the claim is based in contract, tort (including negligence), breach of statutory duty, or otherwise.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

08

Third-Party Links & Tools

This Site may contain links to third-party websites, tools, or resources for your convenience and information. These links do not signify our endorsement of those sites or their content. We have no control over the content of linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

When you engage our services, we may use third-party AI and software platforms to deliver work. Our use of these tools is governed by the respective providers' terms of service. We are not liable for any changes to, failures of, or limitations imposed by those third-party platforms.

09

Amendments

We reserve the right to revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.

For material changes that affect active client engagements, we will make reasonable efforts to notify affected clients directly.

10

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

The ResSolut Agency is a UK-based business operating in accordance with applicable UK law, including the Consumer Rights Act 2015, the UK GDPR, and the Data Protection Act 2018.

Company details: The ResSolut Agency  |  United Kingdom  |  hello@theressolute.agency

Questions about these terms?

If you have any questions about our Terms and Conditions, Cookie Policy, or how we handle your data, our team is happy to help.

Get in touch